FAQs

How the delivery charge is calculated for multiple units?

Delivery charges are calculated on the complete cart value. For cart value less than Rs 499, Rs 79 will be charged as the shipping charges. All cart value above Rs 499 has free shipping.

Costs of products displayed on the website are all inclusive of taxes.

How long does it take for an order to arrive?

All the orders are dispatched from our warehouse within 2-3 working days or as per the delivery date mentioned by you at the time of placing the order. Most of the orders are delivered to your address within 7-8 working days from the date when the order is placed. For remote locations, orders will be delivered by India Post within 8-10 working days. Delivery will be duly done as per your specified time and date.

However, few products could be substantial and require a minimum of 10 – 15 days’ time limit for the delivery. If such be the case, we will notify you at the earliest. Our only aim is to create a great sho[[ing experience for you and fulfill your requirement at the shortest period.

Can I track my order?

Yes, we have an easy-to-use tracking system for our customers who can track the order by logging into the My Account section of our website. Once the order is shipped to your destination, we send you a tracking ID that you can use to check your shipment status from our website.

Do you cater to Bulk orders?

Yes, we usually process bulk or wholesale orders. We are already in collaborations with various partner pan India catering the needs of major corporate houses, Builders, Landscape Architects, Interior designers, and many individual Customers.

For Bulk order (to buy in wholesale), please feel free to get in touch with us at our customer support.


Can we cancel the order once it has been placed?

The order can be canceled only if it is not shipped from order side. You may cancel the order which has not been shipped by us. The shipping details are updated by the end of the day.