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Gleam & Green: Zoe Gold Metal Pot by Ecofynd
To ensure longevity, wipe down your planters and decor items with a damp cloth regularly. For metal items, avoid harsh chemicals and dry them immediately after cleaning to prevent rust. Our jute products should be kept in dry areas to maintain their quality.
Shipping Policy
We take great care in packaging and delivering your order safely and on time.
Free shipping on all orders above Rs. 999. Cash on delivery orders carry an additional charge of Rs. 60.
Orders are dispatched every day except Sundays and public holidays. We work with trusted national courier partners to make sure your order reaches you in perfect condition within the promised timeframe.
Order cancellations
In rare situations, we may need to cancel an order — for example, if a product goes out of stock, there's a pricing error, or our team flags a concern during verification. If this happens, we'll reach out to you immediately by phone or email. Any amount already charged to your card will be fully refunded within the standard processing time.
Returns
We inspect every order before it leaves our warehouse. But if something isn't right, we've made the return process simple.
You have 7 days from the date of delivery to return your order.
Here's what you need to know:
- We'll replace the item free of cost or refund the full product amount to your original payment method
- The product must be unused, in its original packaging, with all tags intact
- Please pack it securely and include a copy of your invoice
- Return shipping charges are to be borne by the customer
- Original shipping charges are not refundable
To start a return, email us at care@ecofynd.com and our team will guide you from there.
Exchanges
Received the wrong item or want to swap for a different size or colour? We'll sort it out.
Email us at care@ecofynd.com within 7 days of receiving your order.
- If we sent you the wrong item, we'll replace it or issue a full refund at no extra cost to you
- For other exchanges, the item needs to be returned in its original, unused condition with all tags and packaging intact
- Return shipping is to be arranged and paid for by the customer
- Once we receive and verify the returned item, we'll process your replacement or refund promptly
Have a question before you order? We're here to help — reach out at care@ecofynd.com or chat with us on WhatsApp.
The Ecofynd Team
We luuv GardeningEcofynd began with a simple idea: to blend nature with home decor. From planters to macrame hangers, our handcrafted products, made in Aligarh, bring a touch of green into urban homes. We’re here to help you create beautiful, sustainable spaces where nature thrives.
VisionWe aim to lead in sustainable home decor, inspiring a global community to embrace nature within their living spaces. Our goal is to make every home a reflection of the planet’s beauty.
MissionOur mission is to provide eco-friendly home decor that supports urban gardening and sustainable living, making green, beautiful spaces accessible and stylish for all.
Frequently Asked Questions (FAQs)
Share your best answersWe prioritize sustainability in our products, using eco-friendly materials like metal, jute, and recycled plastic. Each item is crafted with durability and aesthetics in mind to enhance your home while being kind to the environment.
To ensure longevity, wipe down your planters and decor items with a damp cloth regularly. For metal items, avoid harsh chemicals and dry them immediately after cleaning to prevent rust. Our jute products should be kept in dry areas to maintain their quality.
We do not offer customizations. However, our wide range of products is designed to suit various tastes and spaces, ensuring you find the perfect fit for your home.
All our products are handcrafted by skilled artisans in our workshop in Aligarh, Uttar Pradesh. We take pride in supporting local craftsmanship and ensuring high-quality production.
